Customer Support Collection Manager

18,000 - 35,000 /month*

Confidential

Mira Bhayandar, Mumbai

₹3,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

ఫుల్ టైమ్

కావాల్సిన Skills

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Collections Executive. The role offers ₹ 18,000 - ₹ 35,000 and involves managing customer calls, delivering outstanding customer service related to the Product. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Collection Manager job

Can freshers or experienced candidates apply for this Customer Support Collection Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Support Collection Manager role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Collection Manager job ranges between ₹18,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Collection Manager job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mira Bhayandar, Mumbai.
How many vacancies are there for this Customer Support Collection Manager job?
Ans : There are 10 vacancies for this Customer Support Collection Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Support Collection Manager job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Collection Manager job?
Ans : As a Customer Support Collection Manager, key responsibilities include skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Collection Manager position is Mira Bhayandar, Mumbai.
Who is the right fit for this Customer Support Collection Manager job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-7 years of experience is the right fit for this Customer Support Collection Manager job.
What makes this Customer Support Collection Manager job a good opportunity?
Ans : This Customer Support Collection Manager job is a good opportunity as it offers a salary between ₹18,000-₹35,000 per month. This is a Full Time job and has 10 openings.