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Collection Executive

salary 15,000 - 25,000 /month
company-logo
job companyTrustpaisa
job location Mahadevpura, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Responsibilities- Hindi English Tamil Telgu Kannada Any 4 langugae required

• Handle inbound and outbound customer calls professionally.

• Resolve customer queries related to loans, payments, EMI, account status and other services.

• Understand customer issues and provide accurate information and suitable solutions.

• Handle customer complaints and escalate complex issues to the concerned department.

• Make follow-up calls whenever required.

• Explain loan-related information, repayment details and processes clearly to customers.

• Maintain accurate records of customer calls, queries and follow-ups in the system.

• Coordinate with internal teams to resolve customer issues.

• Follow company policies, compliance guidelines and communication scripts.

• Maintain good customer relationships and ensure customer satisfaction

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Collection Executive job

  1. What skills and experience do you need for this Collection Executive job?
    Ans : To apply for this Collection Executive job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-7 years of experience.
  2. What salary is offered for this Collection Executive job?
    Ans : The salary for this Collection Executive job ranges between ₹15,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahadevpura, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Collection Executive job. Only female candidates can apply.
  7. What does the role of Collection Executive involve?
    Ans : As a Collection Executive, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Collection Executive job is located in Mahadevpura, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Collection Executive job.
  10. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process, Voice Process, Collection Process Loan recovery, Emi Collection, Hindi English Tamil Telgu

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Sheetal Tiwari

Interview Address

bangalore, Mahadevpura, Bangalore
Posted 20 hours ago
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