Collection Executive

11,000 - 34,000 /month*

Synergipro Bpo Solutions Private Limited

Koel Nagar, Rourkela

₹20,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

The Collection Executive is responsible for recovering overdue payments from customers, ensuring timely collection of EMIs, and maintaining a healthy portfolio. The role requires strong communication, negotiation, and interpersonal skills to manage customer relationships while adhering to company policies and regulatory guidelines.

Key Responsibilities:

Follow up with customers for overdue payments through phone calls.

Negotiate and convince borrowers for timely repayment or settlement of dues.

Ensure compliance with RBI and NBFC regulations while dealing with customers.

Maintain proper documentation of collections and update repayment records.

Achieve assigned collection targets and key performance indicators.

Maintain a professional approach and protect the company’s reputation at all times.

Qualifications and Skills:

Education:

Graduation should be completed
Good to have 1–2 years of experience in collections, preferably in NBFCs, banks, or microfinance institutions.

Skills:

Good communication and negotiation skills
Basic excel & computer knowledge and data entry skills
Understanding of financial products like personal loans, business loans, two-wheeler loans, etc.
Ability to handle difficult customers professionally
Honest and dependable
Customer-focused attitude
Resilient under pressure

Contact Person: (HR Team)

Monalisha Swain - 6370884664

Shayan Azmi - 9583916637

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Collection Executive job

Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹11,000-₹34,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koel Nagar, Rourkela.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Koel Nagar, Rourkela.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹11,000-₹34,000 per month. This is a Full Time job and has 10 openings.