Collection Executive

15,000 - 25,000 /month

Stone One Point Service Llp

Thane West, Mumbai

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

10th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Stone One Point Service Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Collection Executive job

Who is eligible to apply for this Collection Executive job at Stone One Point Service Llp?
Ans : Candidates should have a 10th Pass and above qualification and skills like Domestic Calling for this Collection Executive job offered by Stone One Point Service Llp.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Collection Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-7 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.