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Collection Executive

salary 18,000 - 25,000 /month
company-logo
job companySmart Hr Services
job location Thane West, Thane
job experience6 - 12 months Experience in Customer Support / TeleCaller
Replies in 24hrs
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Smart Hr Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Collection Executive job

  1. Who is eligible to apply for this Collection Executive job at Smart Hr Services?
    Ans : Candidates should have a 12th Pass and above qualification for this Collection Executive job offered by Smart Hr Services.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹25,000 per month in this Collection Executive position.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Collection Executive job?
    Ans : There are 25 vacancies for this Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Thane West, Mumbai.
  8. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 25000

Contact Person

Malti Mishra

Interview Address

thane west, Thane West, Mumbai
Posted 10+ days ago
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