Collection Executive

8,000 - 15,000 /month*

Samasta Globazo Solution Llp

Dunlop, Kolkata

₹5,000 incentives included

5 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Laptop/Desktop, DRA Certificate

Job Description

We are looking for a Tele Callers for Collection & Recovery on Banking and NBFC to join our team Samasta Globazo Solution LLP. The role offers fixed in hand salary + Incentive and involves managing customer calls, delivering outstanding collection from customers. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner and get daily collection/recovery.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups. Achive daily collection target.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduation and 5+ experince in calling and collection/recovery. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 week during 10:00 AM to 7:00 PM shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Collection Executive job

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a Graduate and above qualification with 5-7 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹8,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dunlop, Kolkata.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Dunlop, Kolkata.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 5-7 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 10 openings.