Collection Executive

18,000 - 25,000 /month

Pepper Advantage

Ghansoli, Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Contract

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Contact customers via phone to collect overdue payments.
Explain outstanding dues, payment schedules, and available repayment options.
Negotiate payment plans and obtain payment commitments (PTPs).
Maintain accurate records of customer interactions and collection activities in the CRM.
Follow up on payment commitments and ensure timely recovery.
Escalate disputed or difficult cases to the Team Leader.
Ensure compliance with company policies, RBI guidelines, and applicable regulatory requirements.
Meet daily productivity, quality, and collection targets.
Coordinate with field collection teams whenever required.
Handle customer queries professionally and provide appropriate resolutions.
Maintain confidentiality of customer information

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have All Education levels with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Collection Executive job?
Ans : There are 50 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Ghansoli, Mumbai.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 50 openings.