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Collection Executive

salary 15,000 - 23,000 /month*
company-logo
job companyOnemi Technology Solutions Limited
job location Ghantali, Mumbai
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
DRA Certificate

Job Description

We are looking for a Collection Executive to join our team at Onemi Technology Solutions Limited. The role offers ₹15,000 - ₹23,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Collection Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹23,000 per month in this Collection Executive position.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghantali, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Collection Executive job is located in Ghantali, Mumbai.
  8. Why should you apply for this Collection Executive job?
    Ans : This Collection Executive job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 23000

Regional Languages

Hindi, Marathi

Contact Person

Arun Kumar

Interview Address

Ghansoli Navi Mumabi, Ghansoli, Mumbai
Posted 10+ days ago
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