Collection Executive

One of our esteemed client is hiring for the role of Collection Executive at Andheri. The role involves updating accurate data in databases, spreadsheets as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹25000 - ₹27000.

Key Responsibilities:

Telecalling for Loan Collection:

• Conduct outbound calls to customers with overdue personal loan payments.

• Remind borrowers of their outstanding dues, inform them about the payment options, and request timely repayment.

• Use persuasive techniques to encourage customers to pay on time and explain consequences of non-payment.

Customer Follow-Up:

• Follow up with customers who have missed payments, negotiating repayment plans or settlement options where applicable.

• Maintain a regular calling schedule for customers in arrears, ensuring all overdue accounts are contacted within company timelines.

Negotiation and Payment Arrangements:

• Offer flexible repayment solutions (e.g., restructuring, part payments) based on the customer’s financial situation.

• Collaborate with customers to arrive at a mutually acceptable repayment plan.

• Ensure customers adhere to payment commitments and update the payment status in the

  system.

Maintain Accurate Records:

• Update and maintain accurate records of all customer interactions, payment arrangements,

  and follow-up actions in the CRM system.

• Document all agreements made with customers and escalate unresolved cases to senior team

  members or supervisors as needed

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months to 6 years of experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., NIYARA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 10 Collection Executive at NIYARA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Day Shift.