Collection Executive

15,000 - 22,000 /month

M R Groups

Thousand Lights, Chennai

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Languages: Malayalam, Kannada

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Collection Executive to join our team at M R Groups. The role offers ₹15000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Collection Executive job

What skills and experience do you need for this Collection Executive job?
Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thousand Lights, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Thousand Lights, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.