Collection Executive

14,000 - 22,000 /month

M R Groups

Royapettah, Chennai

1 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Debt recovery agent to join our team at M R Groups. The role offers ₹14,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Debt recovery. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Collection Executive job

What skills and experience do you need for this Collection Executive job?
Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹22,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Royapettah, Chennai.
How many vacancies are there for this Collection Executive job?
Ans : There are 25 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Royapettah, Chennai.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹14,000-₹22,000 per month. This is a Full Time job and has 25 openings.