Collection Executive

15,000 - 82,000 /month*

Integro Finserv Private Limited

Juinagar West, Mumbai

₹60,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Collection Executive to join our team at Integro Finserv Private Limited. The role offers ₹15000 - ₹82000 and involves managing customer calls, delivering outstanding customer service related to NBFC Company. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

Who is eligible to apply for this Collection Executive job at Integro Finserv Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Collection Executive job offered by Integro Finserv Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹82,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Collection Executive job is located in Juinagar West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹15,000-₹82,000 per month. This is a Full Time opportunity and has 50 openings available.