We are looking for a Collection Executive to join our team at Inspiring Touch. The role offers ₹25,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this Collection Executive job
Who is eligible to apply for this Collection Executive job at Inspiring Touch?
Ans : Candidates should have All Education levels and skills like Domestic Calling for this Collection Executive job offered by Inspiring Touch.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹28,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Collection Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Collection Executive job is located in Silk Board, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-7 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹25,000-₹28,000 per month. This is a Full Time opportunity and has 10 openings available.