Collection Executive

Key Responsibilities

• Follow up with customers for outstanding payments through phone calls, emails, and WhatsApp.

• Maintain regular communication with customers to ensure timely collections.

• Coordinate with the Sales and Accounts teams regarding payment status.

• Maintain accurate records of collections, pending payments, and customer accounts.

• Resolve customer queries related to invoices and payments.

• Prepare daily and weekly collection reports.

• Ensure timely updates of collection data and documentation.

• Build and maintain positive relationships with customers while ensuring professional follow-ups.

Required Skills

• Good communication and interpersonal skills.

• Strong follow-up and negotiation abilities.

• Basic knowledge of MS Excel and Microsoft Office.

• Ability to maintain records accurately and work in a structured manner.

• Responsible, mature, and customer-focused approach.

• Ability to handle confidential financial information with professionalism.

Preferred Candidate Profile

• Female candidate with 1–3 years of experience in collections, customer service, accounts receivable, telecalling, or customer coordination.

• Experience in payment follow-up, customer handling, or office administration will be preferred.

• Mature, disciplined, and capable of handling customer interactions professionally.

• Immediate joiners will be preferred.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.