Collection Executive

16,000 - 22,000 /month

Fatakpay Digital Private Limited

Nahur, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

The Collection Telecaller is responsible for contacting customers to collect outstanding payments, resolve billing issues, and ensure timely recovery of dues while maintaining a professional and courteous approach.

Make outbound calls to customers regarding overdue payments
Remind customers of pending dues and payment deadlines
Negotiate payment plans or settlements when required
Update customer records and call details in the system
Handle customer queries related to billing and payments
Follow up regularly to ensure payments are completed
Maintain collection targets and performance metrics
Escalate unresolved or complex cases to senior staff
Required Skills:
- Good communication and convincing skills
- Ability to handle difficult conversations
- Strong negotiation and problem-solving skills
- Time management and target-oriented mindset

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Collection Executive job

Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Collection Executive role.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹16,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nahur, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Collection Executive job is located in Nahur, Mumbai.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹16,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.