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Collection Executive

salary 10,000 - 30,000 /month
company-logo
job companyEndeavour Solution
job location Dabri, Delhi
job experience6 - 60 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
PAN Card, Aadhar Card, DRA Certificate

Job Description

We are looking for a Collection Executive to join our team at Endeavour Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan recovery. The role offers ₹10,000 - ₹30,000(actual salary will be decided by interviewer upon your past experiences and interview performance) and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6Months- 5years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Collection Executive job

  1. What qualifications and experience are required for this Collection Executive position?
    Ans : Candidates should have All Education levels with 1-5 years of experience and skills like Domestic Calling, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Collection Executive job ranges between ₹10,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Collection Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dabri, Delhi.
  5. How many vacancies are there for this Collection Executive job?
    Ans : There are 25 vacancies for this Collection Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Collection Executive job?
    Ans : As a Collection Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Dabri, Delhi.
  9. Who is the right fit for this Collection Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-5 years of experience is the right fit for this Collection Executive job.
  10. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, DRA

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 30000

Contact Person

Dheeraj Singh
Posted 6 hours ago
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