Collection Executive

Job Title: Collection Executive

Location: Tin Factory, Bangalore

Job Description:

A Collection Executive is responsible for recovering overdue payments from customers on behalf of the company. They ensure timely collections by communicating effectively, maintaining accurate records, and following legal and ethical recovery practices.

Key Responsibilities:

• Contact customers via phone, email, or messages to remind them of due or overdue payments.

• Persuade customers to make timely payments and explain consequences of non-payment.

• Maintain daily records of interactions, follow-ups, and payment commitments.

• Resolve customer queries related to loan terms, payment schedules, or account status.

• Coordinate with internal departments for escalations or disputes.

• Meet daily and monthly recovery targets as assigned.

Required Skills:

• Strong communication and negotiation skills.

• Patience and the ability to handle rejection or difficult conversations.

• Good listening skills and empathy.

• Basic computer knowledge (MS Excel, CRM tools).

• Understanding of loan products and collection protocols.

Job Responsibilities:

• Make outbound calls to customers for loan repayment follow-ups.

• Remind customers of due/overdue payments and negotiate for timely repayment.

• Maintain records of customer interactions and payment status.

• Resolve queries related to EMIs, penalties, or account details.

• Escalate difficult cases to senior team members as required.

• Achieve daily/weekly/monthly collection targets.

Requirements:

• Minimum 6 months to 1 year in collections or recovery process.

• Strong communication and negotiation skills.

• Basic understanding of loan products and collection ethics.

Ability to handle pressure and meet deadlines.

Languages:English & Hindi

Salary: 18000 to 20000+ incentives

Working Days

• 6 Days a Week

• 1 Rotational Week Off

Shift timings: 9:30 am to 6:30 pm

If interested candidates share your resume to HR Chandu via WhatsApp 9342243311 or emial chandu.dhrs@gmail.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 10th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., DHS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 10 Collection Executive at DHS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Rotational Shift.