Collection Executive

10,000 - 52,000 /month*

D B Consultancy

Oshiwara, Mumbai

₹30,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

6 days working | Day Shift

Job Description

Collection Telecaller – Roles & Responsibilities

Make outbound calls to customers regarding pending payments, overdue accounts, and outstanding dues.
Follow up with customers and remind them about payment due dates and amounts.
Understand the reason for delayed payments and communicate suitable payment options or repayment plans.
Negotiate with customers professionally to encourage timely payment collection.
Maintain accurate records of calls, customer responses, commitments, and payment status in the system.
Follow up on promised payment dates and ensure commitments are fulfilled.
Handle customer queries and complaints related to outstanding payments.
Escalate difficult or high-value cases to the senior collection team/manager when required.
Achieve assigned daily/weekly/monthly collection and calling targets.
Maintain a professional and polite approach while communicating with customers.
Follow company policies, collection procedures, and applicable customer communication guidelines.
Coordinate with the accounts/collection team to update payment confirmations and account status.
Prepare daily reports on calls made, payments collected, pending cases, and follow-ups.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Collection Executive job

What skills and experience do you need for this Collection Executive job?
Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹10,000-₹52,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Oshiwara, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What are the key responsibilities of this Collection Executive job?
Ans : As a Collection Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Oshiwara, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹10,000-₹52,000 per month. This is a Full Time opportunity and has 10 openings available.