Collection Executive

18,000 - 25,000 /month*

Credivanta Solutions Private Limited

Work from home

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

All Education levels

All genders

6 days working | Rotational Shift

Job Description

Job Title: Collection Executive (Work from Home)

Company: Credivanta Solutions Private Limited

Location: Bengaluru Karnataka

About Credivanta:

Credivanta Solutions Private Limited is a fast-growing debt recovery and management services company, serving a range of clients across financial services, fintech, NBFCs, and other sectors. We are expanding our footprint and currently hiring dynamic professionals to join our remote collections team.

Position Summary:

As a Collection Executive, you will be responsible for reaching out to customers to recover pending payments, maintaining accurate communication records, and ensuring a customer-centric and ethical collection process.

Key Responsibilities:

Make daily outbound calls to customers for payment reminders and follow-ups

Educate customers on payment options, resolve queries, and encourage timely repayment

Maintain detailed and accurate records of calls, interactions, and promises to pay

Provide daily updates and reports to the team lead/manager

Meet monthly recovery targets and contribute to the team’s performance

Handle objections and escalate complex cases to seniors when needed

Adhere to company policies, compliance, and regulatory guidelines

Requirements:

Minimum qualification: 10+2 (Higher Secondary). Graduates preferred but not mandatory

Excellent communication skills in English and Hindi

Proficiency in Hindi Language is a must.

Must be a self-starter with the ability to work independently from home

Should possess a personal laptop with a stable internet connection

Must be an immediate joiner

Prior experience in debt collection, BPO, Telecalling, or customer service will be an added advantage

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Collection Executive job

What skills and experience do you need for this Collection Executive job?
Ans : To apply for this Collection Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Collection Executive job?
Ans : There are 10 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Whitefield, Bangalore.
Who is the right fit for this Collection Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Collection Executive job.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.