International Customer Support Executive

20,000 - 32,000 /month

Igt Solutions

Manyata Tech Park, Bangalore

6+ months Experience in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a International Customer Support Executive to join our team at IGT SOLUTIONS. The role offers ₹20,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Customer Support Executive job

What are the eligibility criteria for this International Customer Support Executive job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this International Customer Support Executive job offered by Igt Solutions in Manyata Tech Park, Bangalore.
What salary is offered for this International Customer Support Executive job?
Ans : The salary for this International Customer Support Executive job ranges between ₹20,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This International Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Manyata Tech Park, Bangalore.
How many vacancies are there for this International Customer Support Executive job?
Ans : There are 50 vacancies for this International Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this International Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this International Customer Support Executive position is Manyata Tech Park, Bangalore.
What makes this International Customer Support Executive job a good opportunity?
Ans : This International Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹32,000 per month. This is a Full Time job and has 50 openings.