Collection Executive

Mega drive - Hiring for International Collection Process –

We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.

Key Responsibilities-

• Monitor customer accounts to identify overdue payments

• Contact clients via phone, email on outstanding dues

• Negotiate repayment plans and resolve billing discrepancies

• Maintain accurate records of collection activities and payment status

• Escalate complex cases to senior management when necessary

• Ensure compliance with company policies and debt collection regulations

Salary Range: ₹18,000 – ₹30,000 per month (based on experience & performance)
Shift: Fixed night shift 8.30pm to 5.30am 

Education – HSC / Grad Fresher or Experience will do.

Benefits-

Lucrative performance-based incentives

Medical Insurance coverage

Cab facility provided for convenient travel

Travel Allowance included

Work-life balance with Weekend offs

Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Interview  timing 04.00 PM to 6.00 PM On 1st to 3rd  July 2025(Virtual or walking).

Please note:- Carry your resume and Mention HR Poonam at the Top of the resume.

“Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Collection Executive job

1. What is the eligibility criteria to apply for this Collection Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Collection Executive job?
   Ans: This Collection Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Collection Executive job?
   Ans: No, there is no fee applicable for applying this Collection Executive job and during the employment with the company, i.e., CIEL HR SERVICES LIMITEED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Collection Executive role?
   Ans: There is an immediate opening of 5 Collection Executive at CIEL HR SERVICES LIMITEED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Collection Executive job?
   Ans: This Collection Executive job has Night Shift.