Collection Executive

15,000 - 25,000 /month

C Square Financial Advisory Llp

Borivali (West), Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Industry Type: Loan/ Credit Card

Languages: Tamil, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Responsibilities

Conduct pre-disbursement calling to verify and confirm customer details before loan disbursement.
Perform welcome calling to onboard new customers and ensure they understand key loan terms and support channels.
Handle customer service calls, addressing queries, concerns, and providing accurate information.
Make due-date reminder calls to ensure timely payments and reduce delinquency.
Carry out calling for journey-stuck cases, assisting customers who are unable to proceed with any step of the loan process.

Requirements

Skills

Ability to perform accurate data entry and maintain detailed call documentation.
Understanding of payment processing procedures and customer communication protocols.
Strong verbal communication, clarity, and active listening skills.
Ability to follow scripts and adhere to established procedures.
Patience, empathy, and professionalism when dealing with customers in challenging situations.
Consistent and reliable attendance with a strong sense of punctuality..

Education

Location Borivali west, Mumbai

Salary – Best as per industry standards

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

What qualifications and experience are required for this Collection Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Collection Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Collection Executive job is located in Borivali (West), Mumbai.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.