Collection Associate

15,000 - 22,000 /month

Debtcare Enterprises Private Limited

New Bowenpally, Hyderabad

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Collection Associate to join our team at Debtcare Enterprises Private Limited. The role offers ₹15,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Collection Associate job

What qualifications and experience are required for this Collection Associate position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Collection Associate job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Collection Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Bowenpally, Hyderabad.
How many vacancies are there for this Collection Associate job?
Ans : There are 5 vacancies for this Collection Associate role.
Is this job open for all genders?
Ans : Yes, this Collection Associate job is open for both male and female candidates.
What are the key responsibilities of this Collection Associate job?
Ans : As a Collection Associate, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Collection Associate position is New Bowenpally, Hyderabad.
Who is the right fit for this Collection Associate job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-3 years of experience is the right fit for this Collection Associate job.
What makes this Collection Associate job a good opportunity?
Ans : This Collection Associate job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 5 openings.