Cluster Manager

30,000 - 30,000 /month

Kay Kay Facilities & Engineering Services Private Limited

JP Nagar, Bangalore

2 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Cluster Manager to join our team at Kay Kay Facilities & Engineering Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Retail. The role offers ₹30,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Cluster Manager job

What are the eligibility criteria for this Cluster Manager job?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience for this Cluster Manager job offered by Kay Kay Facilities & Engineering Services Private Limited in JP Nagar, Bangalore.
What salary is offered for this Cluster Manager job?
Ans : The salary is ₹30,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Cluster Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in JP Nagar, Bangalore.
How many vacancies are there for this Cluster Manager job?
Ans : There is 1 vacancy for this Cluster Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Cluster Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Cluster Manager position is JP Nagar, Bangalore.
What makes this Cluster Manager job a good opportunity?
Ans : This Cluster Manager job is a good opportunity as it offers a salary of ₹30,000 per month. This is a Full Time job and has 1 opening.