Cluster Manager

25,000 - 35,000 /month

Dr Aravinds Ivf Fertility & Pregnancy Center

Electronic City, Bangalore

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Healthcare

Post Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Cluster head to join our team at Dr Aravinds Ivf Fertility & Pregnancy Center. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 25,000 - ₹ 35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Post Graduate and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Cluster Manager job

Who is eligible to apply for this Cluster Manager job at Dr Aravinds Ivf Fertility & Pregnancy Center?
Ans : Candidates should have a Post Graduate and above qualification and skills like Computer Knowledge for this Cluster Manager job offered by Dr Aravinds Ivf Fertility & Pregnancy Center.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this Cluster Manager position.
What shift and timings does this job follow?
Ans : This Cluster Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
How many vacancies are there for this Cluster Manager job?
Ans : There are 2 vacancies for this Cluster Manager role.
Is this job open for all genders?
Ans : Yes, this Cluster Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Cluster Manager, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Cluster Manager position is Electronic City, Bangalore.
Who is the right fit for this Cluster Manager job?
Ans : A candidate having skills like Computer Knowledge with 2-5 years of experience is the right fit for this Cluster Manager job.
What makes this Cluster Manager job a good opportunity?
Ans : This Cluster Manager job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 2 openings.