Client Service Executive

salary 15,000 - 20,000 /month
company-logo
job companyCreative Digital Brain (opc) Private Limited
job location Andheri (East), Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift

Job Description

We are looking for a Client Service Executive to join our team Creative Digital Brain. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns .

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th pass and good commuication skill is required. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Client Service Executive job

  1. What is the eligibility criteria to apply for this Client Service Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Client Service Executive job?
    Ans: This Client Service Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Client Service Executive job?
    Ans: No, there is no fee applicable for applying this Client Service Executive job and during the employment with the company, i.e., Creative Digital Brain (opc) Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Client Service Executive role?
    Ans: There is an immediate opening of 2 Client Service Executive at Creative Digital Brain (opc) Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Client Service Executive job?
    Ans: This Client Service Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, communication skills

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Swati

Interview Address

Ackruti Star, Midc Road, Chakala Metro Station, Andheri (East), Mumbai
Posted 2 days ago
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