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Customer Support Client Relationship Manager

salary 22,000 - 30,000 /month*
company-logo
job companyTot In Shot
job location Dodda Banaswadi, Bangalore
incentive₹4,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Tot In Shot to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 22,000 - ₹ 30,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Client Relationship Manager job

  1. What skills and experience do you need for this Customer Support Client Relationship Manager job?
    Ans : To apply for this Customer Support Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Client Relationship Manager job?
    Ans : The salary for this Customer Support Client Relationship Manager job ranges between ₹22,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Client Relationship Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dodda Banaswadi, Bangalore.
  5. How many vacancies are there for this Customer Support Client Relationship Manager job?
    Ans : There are 2 vacancies for this Customer Support Client Relationship Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Client Relationship Manager role. Only female candidates are eligible.
  7. What does the role of Customer Support Client Relationship Manager involve?
    Ans : As a Customer Support Client Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Client Relationship Manager position is Dodda Banaswadi, Bangalore.
  9. Who is the right fit for this Customer Support Client Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Client Relationship Manager job.
  10. What makes this Customer Support Client Relationship Manager job a good opportunity?
    Ans : This Customer Support Client Relationship Manager job is a good opportunity as it offers a salary between ₹22,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 30000

Contact Person

Monika
Posted 6 hours ago
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