Client Relationship Manager

12,000 - 15,000 /month

Spectrum Career Management Private Limited

New Town, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

18 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

We are looking for a Client Relationship Manager to join our team at Spectrum Career Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Client Relationship Manager job

Can freshers or experienced candidates apply for this Client Relationship Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Client Relationship Manager role.
What salary is offered for this Client Relationship Manager job?
Ans : The salary for this Client Relationship Manager job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
How many openings are available for this position?
Ans : There are 18 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What does the role of Client Relationship Manager involve?
Ans : As a Client Relationship Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Client Relationship Manager job is located in New Town, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Client Relationship Manager job.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 18 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 15000

Regional Languages

Bengali, Hindi

English Proficiency

Yes

Contact Person

Katha Mukherjee

Interview Address

PS Aviator Building, Room No. 405, 4th Floor Rajarhat Main Road, Chinar Park, Atghara, Kolkata – 700136 (Landmarks: Near Zudio & Spencer), Chinar Park, Kolkata

Posted 4 hours ago