Client Relationship Manager

20,000 - 30,000 /month

Pmss Building Material Private Limited

Gaur City 1, Greater Noida

2 - 5 years Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Client Relationship Manager to become a valuable part of our team for Pmss Building Material Private Limited based in Greater Noida, located at Gaur City 1. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 2 - 5 years of experience in customer service or telecalling, who are proficient in Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Client Relationship Manager job

What is the eligibility criteria to apply for this Client Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Greater Noida.
How many working days are there for this Client Relationship Manager job?
Ans: This Client Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Client Relationship Manager job?
Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., PMSS BUILDING MATERIAL PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Client Relationship Manager role?
Ans: There is an immediate opening of 1 Client Relationship Manager at PMSS BUILDING MATERIAL PRIVATE LIMITED
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Client Relationship Manager job?
Ans: This Client Relationship Manager job has Day Shift.