Customer Support Client Relationship Manager

12,000 - 16,000 /month

Midtown Travel Studio

Churchgate, Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Marathi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Midtown Travel Studio. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Car Rentals/Travel. The role offers ₹12,000 - ₹16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Whatsapp- 9619929636

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Client Relationship Manager job

What skills and experience do you need for this Customer Support Client Relationship Manager job?
Ans : To apply for this Customer Support Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹16,000 per month in this Customer Support Client Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Support Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Churchgate, Mumbai.
How many vacancies are there for this Customer Support Client Relationship Manager job?
Ans : There are 2 vacancies for this Customer Support Client Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Client Relationship Manager role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Client Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Client Relationship Manager position is Churchgate, Mumbai.
Who is the right fit for this Customer Support Client Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Support Client Relationship Manager job.
What makes this Customer Support Client Relationship Manager job a good opportunity?
Ans : This Customer Support Client Relationship Manager job is a good opportunity as it offers a salary between ₹12,000-₹16,000 per month. This is a Full Time job and has 2 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Query Resolution, Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 16000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Office No-10, Plot/Bldg No-22, 2nd Floor, Ahfajo House, Rustom Sidhwa Marg, Dr. Dadabhai Naoroji Rd, next to Hotel Residency, Fort, Mumbai-400001, Churchgate, Mumbai

Posted 4 days ago