Client Relationship Manager

10,000 - 45,000 /month

Maha Mum Developers Private Limited

Ulwe, Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Maha Mum Developers Private Limited. The role offers ₹10000 - ₹45000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Client Relationship Manager job

What skills and experience do you need for this Client Relationship Manager job?
Ans : To apply for this Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹45,000 per month in this Client Relationship Manager position.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ulwe, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Client Relationship Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
Where is this job located?
Ans : This Client Relationship Manager job is located in Ulwe, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience is ideal for this Client Relationship Manager job.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹10,000-₹45,000 per month. This is a Full Time opportunity and has 50 openings available.