Client Relationship Manager

20,000 - 30,000 /month

Keyson Solutions Llp

Borivali (West), Mumbai

3 - 6 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Healthcare

Post Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Keyson Solutions Llp. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 3 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Client Relationship Manager job

What is the eligibility criteria to apply for this Client Relationship Manager job?
Ans: The candidate should be Post Graduate and above and above with 3 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Client Relationship Manager job?
Ans: This Client Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Client Relationship Manager job?
Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., Keyson Solutions Llp.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Client Relationship Manager role?
Ans: There is an immediate opening of 2 Client Relationship Manager at Keyson Solutions Llp
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Client Relationship Manager job?
Ans: This Client Relationship Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Query Resolution, email drafting, whatsapp, doctors calling, customer communication

Shift

Day

Contract Job

Salary

₹ 20000 - ₹ 30000

English Proficiency

Yes

Contact Person

Kinjal Soni

Interview Address

A 106,Bhakti Apartment,Opp Moksh Plaza,

Posted 3 days ago

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