A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
50,000 - 60,000 /month
Ijobz Consultancy
Andheri (West), Mumbai
4 - 6+ years Experience in Customer Support / TeleCaller
Full Time
Roles & Responsibilities:
• Onboard new members (singers, musicians and performers) and guide them through the membership process.
Verify legal and membership documents, such as ID proof, address proof, bank details, agreements and authorisation or assignment documents, for accuracy and completeness.
Fill in, process and maintain membership forms and applications, and make sure all records are complete and compliant.
Coordinate with members through calls, emails and meetings to answer queries and follow up on pending documents.
Keep member databases and records up to date and well organised.
Explain performers' rights, royalty and licensing processes, and association policies to members.
