Client Relationship Manager

8,000 - 12,000 /month

Dinematters

Adajan Gam, Surat

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

Males Only

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a motivated Onboarding & Operations to join our growing team at Dinematters. This is a hands-on role where you will help onboard restaurant partners, set up accounts, manage operational tasks, and ensure a smooth client experience.

You will work closely with the team to support daily onboarding activities and contribute to building efficient systems in a fast-paced startup environment.

Key Responsibilities:

• Collect required information from restaurant partners
• Set up restaurant profiles, menus, categories, and dashboard details
• Create and organize digital menus with proper structure and accuracy
• Ensure menu items, pricing details, and descriptions are correctly added
• Verify data and maintain quality standards across all setups
• Coordinate with clients for missing information and onboarding support
• Assist clients with basic platform understanding and issue resolution
• Track onboarding progress and ensure smooth completion
• Monitor client activity and report engagement updates
• Support social media and operational activities when required

Requirements:

• Good communication skills (Hindi + basic English)
• Attention to detail and strong organizational skills
• Basic computer knowledge and comfort using dashboards/tools
• Ability to follow processes and instructions carefully
• Willingness to learn and work in a startup environment

Good to Have:

• Canva or basic design knowledge
• Understanding of restaurant workflows and menus
• Basic familiarity with SaaS products and tools

Why Join Us?

• Work directly with real clients
• Gain startup and operations exposure
• Learn SaaS onboarding and customer workflows
• Fast learning environment with growth opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Client Relationship Manager job

Who is eligible to apply for this Client Relationship Manager job at Dinematters?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Query Resolution for this Client Relationship Manager job offered by Dinematters.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹12,000 per month in this Client Relationship Manager position.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adajan Gam, Surat.
How many vacancies are there for this Client Relationship Manager job?
Ans : There is 1 vacancy for this Client Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-3 years of experience are eligible to apply for this Client Relationship Manager role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Client Relationship Manager, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Client Relationship Manager position is Adajan Gam, Surat.
Who is the right fit for this Client Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-3 years of experience is the right fit for this Client Relationship Manager job.
What makes this Client Relationship Manager job a good opportunity?
Ans : This Client Relationship Manager job is a good opportunity as it offers a salary between ₹8,000-₹12,000 per month. This is a Full Time job and has 1 openings.