Client Relationship Manager

Job Description: Template

We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.

If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us.

We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply.

Your role

• Establish and maintain positive relationships with existing clients.

• Provide prompt, efficient, and satisfactory responses to customer inquiries.

• Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.

• Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.

• Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey.

Your tasks

• Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.

• Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.

• Monitor customer feedback regularly and identify areas of improvement in our products and services.

• Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., CUBETIQ CONSULTING SERVICES LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 3 Client Relationship Manager at CUBETIQ CONSULTING SERVICES LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.