Client Relationship Manager

Responsibilities:

·       Manage a portfolio of assigned clients, building strong relationships and acting as their primary point of contact. Connect with them over a call on a weekly basis.

·       Proactively identify client needs and provide solutions that exceed expectations.

·       Ensure timely and accurate communication with clients, keeping them informed throughout the engagement process.

·       Manage client service requests and resolve issues efficiently within the stipulated TAT.

·       Track and report on key client service metrics, including customer satisfaction.

·       Collaborate with internal teams (e.g., sales, operations) to ensure seamless client experience.

·       Develop and maintain a deep understanding of Adler's Den's products and services.

·       Develop and deliver compelling presentations, decks, and proposals to clients tailored to their specific needs and preferences

Qualifications:

·       Bachelor's degree in Business Administration, Mass Communication, or a related field, preferred with events background

·       Minimum 0 to 1 year of experience in client service or a similar customer-facing role.

·       Excellent communication, interpersonal, and problem-solving skills.

·       Excellent with presentations, decks & share cost sheets.

·       Strong organisational and time management skills.

·       Ability to prioritise multiple tasks and work effectively in a fast-paced environment.

·       A passion for exceeding customer expectations.

·       Proven track record of building and maintaining positive client relationships

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., ASHOKA VAATIKAA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 1 Client Relationship Manager at ASHOKA VAATIKAA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.