Client Relationship Executive

20,000 - 30,000 /month

Smaalt

Fort, Mumbai

0 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Executive to join our team at Smaalt. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Client Relationship Executive job

What skills and experience do you need for this Client Relationship Executive job?
Ans : To apply for this Client Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Client Relationship Executive position.
What shift and timings does this job follow?
Ans : This Client Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fort, Mumbai.
How many vacancies are there for this Client Relationship Executive job?
Ans : There is 1 vacancy for this Client Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-6 years of experience are eligible to apply for this Client Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Client Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Client Relationship Executive position is Fort, Mumbai.
Who is the right fit for this Client Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-6 years of experience is the right fit for this Client Relationship Executive job.
What makes this Client Relationship Executive job a good opportunity?
Ans : This Client Relationship Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 1 openings.