Client Relationship associate

12,000 - 15,000 /month

Commercies Consultancy Services

Sector 4 Noida, Noida

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

We are looking for a Client Relationship associate to join our team at Commercies Consultancy Services. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to NGO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Client Relationship associate job

Can freshers or experienced candidates apply for this Client Relationship associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Client Relationship associate role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Client Relationship associate position.
What shift and timings does this job follow?
Ans : This Client Relationship associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Noida, Noida.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Client Relationship associate job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Client Relationship associate, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Client Relationship associate job is located in Sector 4 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Client Relationship associate job.
Why should you apply for this Client Relationship associate job?
Ans : This Client Relationship associate job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.