jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Career Counsellor

salary 10,000 - 25,000 /month
company-logo
job companyCs Global Enterprises
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
10 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Career Counsellor to join our team at Cs Global Enterprises. The role offers ₹ 10,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Career Counsellor job

  1. Can freshers or experienced candidates apply for this Customer Support Career Counsellor role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Career Counsellor role.
  2. What salary is offered for this Customer Support Career Counsellor job?
    Ans : The salary for this Customer Support Career Counsellor job ranges between ₹10,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Career Counsellor job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Career Counsellor job is open for both male and female candidates.
  7. What does the role of Customer Support Career Counsellor involve?
    Ans : As a Customer Support Career Counsellor, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Career Counsellor job is located in Napier Town, Jabalpur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Query Resolution along is ideal for this Customer Support Career Counsellor job.
  10. Why should you apply for this Customer Support Career Counsellor job?
    Ans : This Customer Support Career Counsellor job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Regional Languages

Hindi

Contact Person

Kuljinder Singh
Posted 10+ days ago
similar jobs

Apply to similar jobs

₹ 15,000 - 25,000 per month
Dignity Security And Manpower Private Limited
Work from home
SkillsOther INDUSTRY, ,
New
10 Openings
₹ 13,500 - 20,000 per month *
Jfsi Jetfly Service India Private Limited
Vijay Nagar, Jabalpur
Skills,, Other INDUSTRY
New
Incentives included
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates