Customer Support Career Counsellor

10,000 - 25,000 /month

Cs Global Enterprises

Work from home

Freshers in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi

12th Pass and above

All genders

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Career Counsellor to join our team at Cs Global Enterprises. The role offers ₹ 10,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Career Counsellor job

Can freshers or experienced candidates apply for this Customer Support Career Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Career Counsellor role.
What salary is offered for this Customer Support Career Counsellor job?
Ans : The salary for this Customer Support Career Counsellor job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Career Counsellor job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Career Counsellor job is open for both male and female candidates.
What does the role of Customer Support Career Counsellor involve?
Ans : As a Customer Support Career Counsellor, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Career Counsellor job is located in Napier Town, Jabalpur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution along is ideal for this Customer Support Career Counsellor job.
Why should you apply for this Customer Support Career Counsellor job?
Ans : This Customer Support Career Counsellor job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.