Call Centre Executive

20,000 - 52,000 /month*

Tsi Group

Bellandur, Bangalore

₹12,000 incentives included

6 - 72 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Call Centre Executive to join our team at TSI GROUP. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 52,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Call Centre Executive job

What skills and experience do you need for this Call Centre Executive job?
Ans : To apply for this Call Centre Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-6 years of experience.
What salary is offered for this Call Centre Executive job?
Ans : The salary for this Call Centre Executive job ranges between ₹20,000-₹52,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
How many vacancies are there for this Call Centre Executive job?
Ans : There are 50 vacancies for this Call Centre Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre Executive job is open for both male and female candidates.
What does the role of Call Centre Executive involve?
Ans : As a Call Centre Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Call Centre Executive position is Bellandur, Bangalore.
Who is the right fit for this Call Centre Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-6 years of experience is the right fit for this Call Centre Executive job.
What makes this Call Centre Executive job a good opportunity?
Ans : This Call Centre Executive job is a good opportunity as it offers a salary between ₹20,000-₹52,000 per month. This is a Full Time job and has 50 openings.