Call Centre Executive

We are looking for a Call Centre Executive to join our team at Sachin Enterprises. The role offers ₹25000 - ₹36000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the flexible shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Call Centre Executive job

1. What is the eligibility criteria to apply for this Call Centre Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Kota.
3. How many working days are there for this Call Centre Executive job?
   Ans: This Call Centre Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Call Centre Executive job?
   Ans: No, there is no fee applicable for applying this Call Centre Executive job and during the employment with the company, i.e., SACHIN ENTERPRISES.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Call Centre Executive role?
   Ans: There is an immediate opening of 25 Call Centre Executive at SACHIN ENTERPRISES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Call Centre Executive job?
   Ans: This Call Centre Executive job has Flexible Shift.