Call Centre Executive

15,000 - 22,000 /month*

Mh International

Work from home

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

30 Openings

Incentives included

Work From Home

Full Time

Contract

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Flexible Shift

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Executive to join our team at Mh International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Centre Executive job

Can freshers or experienced candidates apply for this Call Centre Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Call Centre Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹22,000 per month in this Call Centre Executive position.
What shift and timings does this job follow?
Ans : This Call Centre Executive job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Call Centre Executive job?
Ans : There are 30 vacancies for this Call Centre Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Call Centre Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Call Centre Executive, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Call Centre Executive position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Call Centre Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-1 years of experience is the right fit for this Call Centre Executive job.
What makes this Call Centre Executive job a good opportunity?
Ans : This Call Centre Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 30 openings.