Customer Support Call Centre Executive

5,000 - 20,000 /month

Meegma Communications Private Limited

Work from home

0 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Malayalam

All Education levels

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Call Centre Executive to join our team at Meegma Communications Private Limited. The role offers ₹5,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Call Centre Executive job

What skills and experience do you need for this Customer Support Call Centre Executive job?
Ans : To apply for this Customer Support Call Centre Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹5,000-₹20,000 per month in this Customer Support Call Centre Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre Executive job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Call Centre Executive job?
Ans : There are 10 vacancies for this Customer Support Call Centre Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Centre Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Call Centre Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre Executive position is North Guwahati, Guwahati.
Who is the right fit for this Customer Support Call Centre Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-7 years of experience is the right fit for this Customer Support Call Centre Executive job.
What makes this Customer Support Call Centre Executive job a good opportunity?
Ans : This Customer Support Call Centre Executive job is a good opportunity as it offers a salary between ₹5,000-₹20,000 per month. This is a Both job and has 10 openings.