Customer Support Call Centre Executive

15,000 - 23,000 /month*

Anjaneya Infracon Llp

Shyamal, Ahmedabad

₹5,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Call Centre Executive to join our team at Anjaneya Infracon Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹15000 - ₹23000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Call Centre Executive job

What skills and experience do you need for this Customer Support Call Centre Executive job?
Ans : To apply for this Customer Support Call Centre Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Call Centre Executive job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Call Centre Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shyamal, Ahmedabad.
How many vacancies are there for this Customer Support Call Centre Executive job?
Ans : There are 50 vacancies for this Customer Support Call Centre Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Call Centre Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Call Centre Executive job?
Ans : As a Customer Support Call Centre Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Call Centre Executive position is Shyamal, Ahmedabad.
Who is the right fit for this Customer Support Call Centre Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-4 years of experience is the right fit for this Customer Support Call Centre Executive job.
What makes this Customer Support Call Centre Executive job a good opportunity?
Ans : This Customer Support Call Centre Executive job is a good opportunity as it offers a salary between ₹15,000-₹23,000 per month. This is a Full Time job and has 50 openings.