Call Centre BPO Executive

11,000 - 12,500 /month

Teleperformance

Sector IV - Salt Lake, Kolkata

0 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Call Centre BPO Executive to join our team at Teleperformance to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹11000 - ₹12500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Call Centre BPO Executive job

What skills and experience do you need for this Call Centre BPO Executive job?
Ans : To apply for this Call Centre BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹11,000-₹12,500 per month in this Call Centre BPO Executive position.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector IV - Salt Lake, Kolkata.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 5 vacancies for this Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Call Centre BPO Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Sector IV - Salt Lake, Kolkata.
Who is the right fit for this Call Centre BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-6 years of experience is the right fit for this Call Centre BPO Executive job.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹11,000-₹12,500 per month. This is a Full Time job and has 5 openings.