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Customer Support Call Centre BPO Executive

salary 15,000 - 25,000 /month
company-logo
job companyShreeshaya It Literacy And Cyber Security Private Limited
job location Ward 40 Siliguri, Siliguri
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time
contract Contract

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Description

We are looking for a Call Centre BPO Executive to join our team at Shreeshaya It Literacy And Cyber Security Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Call Centre BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Call Centre BPO Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ward 40 Siliguri, Siliguri.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Call Centre BPO Executive job?
    Ans : As a Customer Support Call Centre BPO Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Call Centre BPO Executive job is located in Ward 40 Siliguri, Siliguri.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Support Call Centre BPO Executive job.
  10. Why should you apply for this Customer Support Call Centre BPO Executive job?
    Ans : This Customer Support Call Centre BPO Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

Yes

Salary

₹ 15000 - ₹ 25000

Contact Person

Gobinda Barman

Interview Address

BC 79, Sector I - Salt Lake, Sector I - Salt Lake, Kolkata
Posted 8 hours ago
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