Job Title : BPO Executive (Voice / Non-Voice)
Location: DN Road, Fort, Mumbai
Work Type: Full-Time | Work from Office
Shift: Day Shift Only
Salary: More than 20k
Qualification: Non - IT Graduate (2020 to 2025 pass-outs)
Experience: Fresher-friendly / 0–2 years
Job Overview
We are looking for enthusiastic BPO Executives to join our customer support team. The role involves handling customer queries, providing accurate information, and ensuring a smooth service experience.
Key Responsibilities
Handle customer calls (Inbound/Outbound) or chats/emails professionally
Provide clear and accurate information to customer queries
Resolve issues with a customer-first approach
Record customer details and interactions in the system
Follow company guidelines and maintain service quality standards
Coordinate with internal departments when required
Eligibility Criteria
Good communication skills (English / Hindi)
HSC or Graduate (Any stream)
Basic computer knowledge
Freshers welcomed
Positive attitude & willingness to learn