Call Centre BPO Executive

15,000 - 50,000 /month

Induct Hr

Kazhakkoottam, Trivandrum

2 - 6+ years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: Healthcare

Languages: Malayalam, Tamil

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Call Centre BPO Executive to join our team at Induct Hr. The role offers ₹15000 - ₹50000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Call Centre BPO Executive job

What are the eligibility criteria for this Call Centre BPO Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-7 years of experience and skills like Computer Knowledge, International Calling for this Call Centre BPO Executive job offered by Induct Hr in Kazhakkoottam, Trivandrum.
What salary is offered for this Call Centre BPO Executive job?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹15,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kazhakkoottam, Trivandrum.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What does the role of Call Centre BPO Executive involve?
Ans : As a Call Centre BPO Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre BPO Executive job is located in Kazhakkoottam, Trivandrum.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 2-7 years of experience is ideal for this Call Centre BPO Executive job.
Why should you apply for this Call Centre BPO Executive job?
Ans : This Call Centre BPO Executive job offers a salary between ₹15,000-₹50,000 per month. This is a Full Time opportunity and has 4 openings available.