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Customer Support Call Centre BPO Executive

salary 12,000 - 15,000 /month
company-logo
job companyDigitech Call System Private Limited
job location Sector 59 Noida, Noida
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Description

We are looking for a Call Centre BPO Executive to join our team at Digitech Call System Private Limited. The role offers ₹ 12,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Call Centre BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Call Centre BPO Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Call Centre BPO Executive role.
  2. What salary is offered for this Customer Support Call Centre BPO Executive job?
    Ans : The salary for this Customer Support Call Centre BPO Executive job ranges between ₹12,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Call Centre BPO Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 59 Noida, Noida.
  5. How many vacancies are there for this Customer Support Call Centre BPO Executive job?
    Ans : There are 50 vacancies for this Customer Support Call Centre BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Call Centre BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Call Centre BPO Executive involve?
    Ans : As a Customer Support Call Centre BPO Executive, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Call Centre BPO Executive position is Sector 59 Noida, Noida.
  9. Who is the right fit for this Customer Support Call Centre BPO Executive job?
    Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support Call Centre BPO Executive job.
  10. What makes this Customer Support Call Centre BPO Executive job a good opportunity?
    Ans : This Customer Support Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Gunjan Chauhan

Interview Address

A-14/15, Sector 59, Noida
Posted a day ago

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