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Customer Support International BPO Executive

salary 20,000 - 50,000 /month
company-logo
job companyZorvix Consultants Llp
job location Sector 62 Noida, Noida
job experience0 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a International BPO Executive to join our team at Zorvix Consultants Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support International BPO Executive job

  1. Can freshers or experienced candidates apply for this Customer Support International BPO Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Support International BPO Executive role.
  2. What salary is offered for this Customer Support International BPO Executive job?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹20,000-₹50,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support International BPO Executive involve?
    Ans : As a Customer Support International BPO Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support International BPO Executive job is located in Sector 62 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling along with 0-5 years of experience is ideal for this Customer Support International BPO Executive job.
  10. Why should you apply for this Customer Support International BPO Executive job?
    Ans : This Customer Support International BPO Executive job offers a salary between ₹20,000-₹50,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling, Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 20000 - ₹ 50000

Contact Person

Shivangi Punjabi
Posted 6 hours ago
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